A confession up front: this story is about us. But it is good enough that it would be a shame to leave it to the competition to write it worse.
Who EVA is
E.V.A. is Eco Vehicle's company artificial intelligence. Since August she has been sitting on +420 737 500 750 on WhatsApp, answering questions about both the shop and the Servis Zone workshop. The average response time is measured in seconds — a figure you will not see anywhere else in the e-scooter business, from humans or from bots.
What she can and cannot do
- She knows what is in stock, when an order will arrive and how a repair job is progressing.
- She will help you pick a scooter based on your weight, where you ride and what you want to spend.
- She cannot sell you a scooter as “over 25 km/h, fine on a cycle path, just like a bicycle” — unlike some classified ads, she has actually read the law.
Supervised by a human team. EVA drafts, a person approves. If she started promising free scooters, somebody would notice before you did.
Why you are reading this on EV NEWS
Because this is exactly the kind of story this section exists for: what is happening in Czech e-mobility. That it happens to be happening at our place in Ostrava is a coincidence we are not hiding. You can try it right now — write “hi” to EVA and time her.
Conflict of interest: total. It is our company and our EVA. The facts still hold.
